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The RealCare Advantage
Delivering World-Class Support

RealCare Customer Support

Convergys understands the need to protect your investment through long term technical support that is accessible, responsive, and effective.

RealCare is Convergys' highly regarded post-sales technical support operation with support teams located in Manchester, England; Cincinnati, Ohio; Dallas, Texas and Mountain View, California. Staffed by a team of industry-leading Support Engineers, RealCare offers comprehensive hardware and software support services that span 24 hours a day, seven days a week. Providing you with immediate product expertise, technical support, troubleshooting, and problem resolution.

RealCare's Application Support serves as a reference service to assist customers with implementing applications and answer your general questions about InVision Studio and other proprietary tools and products.

Customer Self-Service

As a service to RealCare customers the self-service portal is a resource which includes online ticketing, technical documentation & knowledge base.

Contact RealCare

Directory of RealCare support and related services.