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Convergys
The RealCare Advantage
Delivering World-Class Support

RealCare Contact Information


Intervoice IVR

North America 800 955 4688
  Latin America 972 454 8130
  International 44 161 495 1234

Intervoice Telco

North America 800 955 4688
  Latin America 972 454 8130
  International 44 161 495 1234

EVIP

Americas 800 723 3439
  International 44 161 495 1234

Application Help Desk

The Applicaiton Help Desk serves as a reference service answering customer questions relating to application development, specifications, installations and use of InVision Studio, Interactive Composer and other Intervoice proprietary tools. Assistance to customers with implementing applications is limited to customers who have attended either Hardware or Invision Training at Intervoice and maintain n active RealCare Preferred or Premium Support Contract. Services are available on a first come first served basis from 8am to 5pm CST. Intervoice IVR only: 800 214 1130.

Application Modifications

Americas 972 454 8890
  International 44 161 495 1234

Message Recording

  972 454 8851

Sales

  http://www.convergys.com/solutions/customer-solutions

Training

  https://train.convergys.com